productivity news

software solutions

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Here at SWL we provide solutions to complex productivity business problems:
e.g. What should my labour cost % be?, How do I compare to others?, Can I improve it?, How do I get there?

Having a ‘customer and colleague centric’ approach, our solutions naturally vary by each customer. This is due to the customer’s specific operational DNA and how they have evolved overtime. This evolutionary state is characterised by how efficiently a retailer’s people, process and technology interact together.

Solutions can be single-point or delivered in phases as part of an SWL end to end (E2E) strategic solution.

Our software is designed for the whole operational stakeholder team; from the board to the store. Providing the necessary insight for informed decision making; software is low on maintenance and high on actions for productivity improvement.

SWL’s software solutions range across the following module types:

  • Labour Budgeting
  • Employee Self Service (ESS)
  • Staff Profiling (Planning)
  • Time and Attendance & OTP
  • KPI Centre-to-Store Performance Management and Reporting
  • Continuous Customer Engagement (CCE)

Alan Jeffries, Head of Store Operations, Argos, 2012:

SWL Profiler has proven very effective at making it easy for store managers to match customer demands across the week and time of day.”