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SWL are exemplars in the field of Productivity Improvement. Blending in-depth retail productivity studies with market-leading procedures and cutting-edge technology, we facilitate a greater depth of opportunity realisation and deliver significant benefits and return on investments.

No matter the size of the retailer or the sector they operate in, SWL helps every customer achieve maximum sales and deliver best service, all at the least labour cost compared to competitors.

The unparalleled quality of SWL’s productivity programmes, generated by our highly-skilled consultants, delivers fast, sophisticated analysis; meaning acting on SWL’s recommendations will yield realistic, achievable financial benefits quickly.

Our Store Operations Services include:

  • Measurement & productivity reviews
  • Productivity benchmarking
  • Productivity strategy formulation
  • Labour standards generation, modelling & maintenance
  • New process & system feasibility reviews
  • Variation analysis
  • Noise & retail six sigma analysis
  • Operations opportunity discovery
  • Labour matching
  • Management structure reviews

Carl Allen, Operations Director, B&M Retail Ltd:

“After embarking on a special operational productivity study, SWL identified many opportunities for improvement within the current B&M business. SWL demonstrated the depth of their expertise by providing comparative industry benchmarks to show the size of each opportunity. This has been a truly valuable project to the company.”